Request New Dates
We’re here to serve our guests, team members and those within the communities we live. While our team has worked diligently to be able to provide you a safe and fun getaway for the holidays, unfortunately as of today (December 10, 2020), Pennsylvania Governor Wolf announced an order effective Saturday December 12 – January 4 at 8AM that will force us to close Kalahari Resorts in the Pocono Mountains.
The closure will be effective starting at Saturday morning, December 12, 2020.
For guests with arrivals December 12 through January 3, we have a few options for you.
1. Reschedule your stay: If you would like to reschedule your stay for anytime through June 31, 2021, not only will we keep your rate and room style the same, we will also include a $50 arcade card to add a little fun for when we can have you as our guest again. To reschedule your stay, please do by filling out this form no later than December 15. After December 15, we will automatically cancel your reservation and provide you a full refund on your original form of payment. You will receive an updated confirmation email. However, please allow 10-14 business days before you will see that stay rescheduled. There is no need to call.
2. Cancel your stay: We would love to have you as our guest, but understand this continues to be a difficult time. Please fill out this form to cancel your stay. We will refund your stay to the original form of payment. However, please allow 10-14 business days before you will see that credit. There is no need to call. This will take some time, but we will ensure this credit is processed.
We wanted nothing more than to have you as our guest for the holidays. We couldn’t be more disappointed in this year-end wrap-up to 2020 for our Pocono Mountains, PA location.
Together, we will get through this and brighter days are ahead.
From our family to yours, thank you for patience, understanding and support. We couldn’t do this without you.
Till we get to see you again, happy holidays.
The Kalahari Team
* No need to call, we will process your request in the next 10-14 business days. Please fill out the form. Once your change date or cancellation is processed, you will receive an updated confirmation email.