Exclusive Arrival Experience at Emerald Lounge

Your VIP arrival experience will start the moment you arrive! Enjoy our exclusive, Emerald Lounge, featuring welcome treats and surprises upon arrival, personalized check-in and daily access to concierge-level service.

We're here to perfect every plan you may have while visiting our resort.

Emerald Lounge is accessible for guests booking VIP All The Way or More Time, More Fun add-ons!

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Boy laying in a bed in a Kalahari Guest Room with Kalahari Plush animals and zebra towel along side him

VIP All The Way

Includes:

- Valet Parking
- Luggage storage & delivery upon arrival
- Personal check-in & planner call prior to arrival
- Access to concierge-level service with direct access to concierge phone from 10:00am - 10:00pm
- Pick two perks: Early check-in at 1:00pm, late check-out at 2:00pm, view of outdoor waterpark, or room location preference
- Nightly turndown service
- Welcome treat & note from Kya & Kenya
- Upgraded waterpark band

More Time, More Fun

Includes:

  • Early Check-In at 1pm
  • Late Check-Out at 2pm