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Kalahari Gift Card Questions

You can use your Kalahari gift card at any of our Kalahari Resorts & Conventions. This includes our locations in Wisconsin, Ohio, Pennsylvania, and Texas.

Gift cards can be used to purchase food or retail from any of our outlets, waterpark passes, passes to any of our parks (such as Tom Foolerys, Gorilla Grove Treetop Adventures, Safari Outdoor Adventure Park, etc.), as well as our spa & salon. You can also purchase rooms with gift cards but you must call 1-877-KALAHARI to do so.

No, we currently do not offer this function. Gift cards are only accepted at resort locations.

No, you can use your Kalahari gift card at any time you choose!

No, the gift card may be used multiple times until the entire value has been redeemed.

If your bill exceeds the amount of your gift card, you are responsible for the remaining amount with another form of payment.

Of course! You may use multiple gift cards to pay for stays, services, and purchases.

Kalahari gift cards are available for purchase at the resort.

Any denomination between $25 - $2,000 USD.

Yes, additional shipping fees apply.

Gift Cards purchased November & December will be shipped within 72 hours. 

Gift Cards purchased January through October, Monday-Friday by 12PM CST, will ship same day. Orders received 12PM CST and on weekends will ship the next business day. 

Shipping length depends on the carrier and shipping method selected. 

Yes, you will receive an email confirming your order. For a Kalahari gift card order that is shipped express, you will also receive an email when your gift card is shipped.

Please call Customer Service at 1-877-KALAHARI for orders shipped via First Class Mail.

Yes, you may select a complimentary gift card envelope or purchase deluxe packaging for an additional fee.

Orders placed online can be refunded up to 30 days from purchase as long as the gift card has full value. If the gift card has been shipped, please note the shipping cost will not be refunded. To cancel the order, please call 1-877-KALAHARI.

Yes, they expire 5 years from last load.

Once the card has been reported as lost or stolen, the card is deactivated and the balance is transferred to a new, registered Kalahari gift card. The old card has no value and can no longer be used.

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