Exclusive Arrival Experience at Emerald Lounge

Your VIP arrival experience will start the moment you arrive and enjoy our exclusive new Emerald Lounge - just for you. Personalized check-in by our Professional Guest Service Agents, access to concierge level service to ensure your cabana is reserved, dining reservations and spa appointments are customized to your every need. The Emerald Lounge will feature a delightful welcome treat and other special surprises.

Purchase either of the addons below to get access.

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VIP All The Way

• Pick Two Perks: Early Check In at 1PM, Late Check Out at 2PM, View of Outdoor Waterpark, Room Location Preference
• Exclusive Check In Experience at Emerald Lounge
• Valet Parking
• Nightly VIP Turndown Service
• Welcome Treat & Note from Kenya
• Upgraded Waterpark Band
• Concierge Contact During Stay 10AM – 10PM
• Phone Call One Week In Advance of Stay to Coordinate the Perfect Vacation

More Time, More Fun

• Early Check In at 1PM
• Late Check Out at 2PM
• Exclusive Check In Experience at Emerald Lounge

First time here?

First time guest or just need a
reminder? Don’t worry. We’ve got you.
Check out our FAQs.

Frequently asked questions
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