Exclusive Arrival Experience at Emerald Lounge
Your VIP arrival experience will start the moment you arrive! Enjoy our exclusive, Emerald Lounge, featuring welcome treats and surprises upon arrival, personalized check-in and daily access to concierge-level service.
We're here to perfect every plan you may have while visiting our resort.
Purchase either of the add-ons below to get access.
VIP All The Way
Includes:
- Valet Parking
- Luggage storage & delivery upon arrival
- Personal check-in & planner call prior to arrival
- Access to concierge-level service with direct access to concierge phone from 10 AM - 10 PM
- Pick two perks: Early check-in at 1 PM, late check-out at 2 PM, view of outdoor waterpark, or room location preference
- Nightly turndown service
- Welcome treat & note from Kya & Kenya
- Upgraded waterpark band
More Time, More Fun
Includes:
- Early Check-In at 1pm
- Late Check-Out at 2pm
Your Kalahari adventure awaits.