Exclusive Arrival Experience at Emerald Lounge
Now Open!
Your VIP arrival experience will start the moment you arrive! Enjoy our exclusive, Emerald Lounge, featuring welcome treats and surprises upon arrival, personalized check-in and daily access to concierge-level service.
We're here to perfect every plan you may have while visiting our resort.
Purchase either of the add-on below to get access.
VIP All The Way
Includes:
- VIP check-in at the Emerald Lounge
- Valet Parking
- Luggage storage & delivery upon arrival
- Personal check-in & planner call prior to arrival
- Access to concierge-level service with direct access to concierge phone from 10 AM - 10 PM
- Pick two perks: Early check-in at 1 PM, late check-out at 2 PM, view of outdoor waterpark, or room location preference
- Nightly turndown service
- Welcome treat & note from Kya & Kenya
- Upgraded waterpark band
More Time, More Fun
Includes:
- Guaranteed 1:00pm early check-in
- 2:00pm late checkout
- VIP check-in at Emerald Lounge
Your Kalahari adventure awaits.