Top 10 Travel Tips

YES! Waterpark is INCLUDED with your stay for all registered guests.

This depends on how many guests are already coming and the room style. Certain rooms can only accommodate a specific number of guests. If there is still space to add additional guests to your room, for a nightly fee (this amount does vary) you can update your reservation here. Or text us at 419-549-5210 to find out your options.

You can do that online! Just click here, and use this Confirmation Number and email. Note: If your confirmation numbers starts with an "R", please remove that when entering in your info.

Check-in time begins at 4:00pm. Waterpark access is available as early as noon. Just head to the Resort Front Desk to pre-register and get your wristbands. We’ll text you when your room is ready.

Pro Tip: Pack a waterpark bag to make changing a breeze. There are waterpark locker rentals available for personal items.

Check-out is no later than 11:00am. After check-out, we invite you to stay a little longer and enjoy the waterpark till 3:00pm.

Yes! Add a More Time for More Fun package to your stay and receive a guaranteed 1:00 PM early check-in at a special VIP check-in area and a 2:00 PM late checkout! Just send us a text at 419-549-5210 for pricing and availability. 

Yes, the credit card used to make your reservation must have a microchip and must be present when you check-in. We will charge $1 at check-in. If you have a concern about the security of this process, please text us at 419-549-5210 to learn about possible alternative solutions.

Of course! Please text us at 419-549-5210 so that we can add them to your reservation to claim their waterpark wristbands.

Sure does!

Yes! Available on a first-come, first-serve basis. But, we do have a plentiful amount. We require life vests for all children under 48”.  

Check out this page. This updates daily, so you’ll always know what is open during your stay.

Great choice. There is nothing better than having a waterpark home-base while you play all day. To reserve your cabana for the day or just check rates, please click here.

While we do our best to accommodate all our guests’ requests, we aren’t able to guarantee that we can do so with all the requests we receive in a day. However, please feel free to text us here 419-549-5210 and we will do our best.

In order to provide a smoother and safer transaction for our guests and associates, our resort is 100% cashless. We accept credit and mobile payments (Apple/Google Pay) as well as room charges through your RFID wristband. Should you arrive on property with only cash, we do have kiosks to exchange your dollars onto a Mastercard that can be used anywhere Mastercard is accepted. You can learn more here.

No, for the safety of all of our guests, no outside food or beverages are allowed within the waterpark. If you have specific dietary needs, please connect with us via text prior to discuss your options: 419-549-5210

You can bring your own towels or we have towels available for rent for resort guests at the towel station within the Waterpark. As long as the towels are returned, there's no charge for our overnight guests. Remember, some wet kiddos can get a chill walking to and from the waterpark and the room, even if it’s all inside. Pro Tip: Bring robes for the short walk.

Obviously, you've come to the right place. Plus up your special stay with add-ons like a Birthday Cake, Surprise Box, snacks and a whole lot more. Click here to see your options. 

In effort to meet each guest’s comfort level, traditional housekeeping stay-over service is available upon request. Daily 'Refresh' Service will be offered to exchange towels, remove trash, and replenish any amenities needed.

We care about bringing you the best, so occasionally we need a moment to refresh. Please click here to review any potential ride or attraction closures. 

No problem, text us any questions here: 419-549-5210 Don’t worry, it’s a real person is on the other end – not a bot.